Skip to main content
Angell FAQ Help Centre home page
Community Submit a request
Sign in
  1. Angell FAQ
  2. VII - MY ANGELL

VII - MY ANGELL

First steps

  • I can't connect to the app or the website with my Angell log in details
  • How do I lock / unlock my bike from my Angell profile?
  • How do I deactivate the "Alarm" function on my Angell?
  • Can I restart my Angell in the event of a bug?
  • I haven't received my Angell invoice, what should I do?
  • When will I be able to fill in my information for the theft / breakage insurance offered for one year?
See all 14 articles

First kilometres

  • How to activate permanent tracking on iPhone?
  • How to activate permanent tracking on Android 10 and 11 ?
  • I am close to my bike but no longer know where it is located, what should I do?
  • My brake lights (brake warning lights) are not working.
  • My cockpit screen is frozen or stuck at 0 km / h, what should I do?
  • My indicator lights are reversed, what should I do?
See all 13 articles

Help / Complaints

  • I notice cracks on my frame, what should I do?
  • My electric assistance was unexpectedly cut off, what should I do?
  • I want to report an incident or a problem with my Angell bike.
  • I would like to return my Angell bike under the 14 day money back guarantee.

My accessories

  • How to install my kickstand?
  • How to install my front mudguard?
  • How to install my rear mudguard?
  • How to install my front basket?
  • How to install my front mudguard and my front basket together?
  • How to take care of my wooden accessories?
Angell FAQ
Deutsch Español Français Italiano