Under what circumstances am I not covered by Angell Back?

You are not covered by the Angell Back guarantee if:

- We recover your bike within 12 days of being notified of its theft.
- You do not send us a copy of the filed report within 48 hours.
- You have not secured your bike to a fixed point and with an approved lock.
- In the case of theft on private property, there was no break-in and/or you did not take reasonable precautions to protect your bike.
- The internal battery was not sufficiently charged for the estimated parking time.
- You did not accept the geolocation function of your bike in the app.
- You did not activate the alarm function in the app.
- You have misused or failed to update the app.
- Your bike was confiscated by public authorities because it was parked in a prohibited, inappropriate or dangerous place.
- You made modifications to the bike that would have affected its security systems.
- You have already made a replacement claim against us for theft within 12 months.
- You have a personal insurance policy that has compensated you for the theft of your bicycle.