My battery discharges when stopped.

Some users have occasionally observed that their rear battery discharges when the bike is on standby.

There are several possible causes for this:

- The internal battery is charged with the external (rear) battery. It is normal for your rear battery to discharge until the internal battery is fully charged.

- You use the mobile app to geolocate your bike, which keeps your bike awake. - Your bike is subject to movement.

However, if none of these are the case, please contact us at [e-mail]

We are continuously working with our technical team to improve the battery life of our bikes.

Future updates will help to improve your experience.