What should I do in case of theft?

If your Angell is stolen, despite your care and its built-in security systems, we’ll take care of everything.

Once we receive a copy of your police report, to be e-mailed to us at [e-mail] , within maximum 48 hours following the report, we'll do everything we can to find your Angell within 12 days.

If we are unable to do so, we will replace it with a bike in the same or better condition than yours.

If your bike is found, we'll return it to you as soon as our workshops are satisfied that the essential functions of your Angell have not been damaged or that there is no risk to your safety.

We will make every effort during this period to provide you with a courtesy bike to keep you moving while your case is being processed.